Dear partner, welcome on board!

Here you will find all Fayrix additional materials that will help you to cooperate with us efficiently: presentations, templates, frequently asked questions, tables. Also you can read here our blog with the news about our success stories, events, news, statistics etc.

HOT
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THE PROCESS
of cooperation with Fayrix
FAYRIX
KNOWLEDGE BASE
Catalogue
Overal
We can estimate your company opportunities,
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Economic status, analyze your vehicle access and foot traffic.
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We also can explore the infrastructure and the landscape.
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City Solution
We can estimate your company opportunities,
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Economic status, analyze your vehicle access and foot traffic.
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We also can explore the infrastructure and the landscape.
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Big Data
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Economic status, analyze your vehicle access and foot traffic.
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We also can explore the infrastructure and the landscape.
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Mobile Development
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Economic status, analyze your vehicle access and foot traffic.
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Management Property Solution
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Economic status, analyze your vehicle access and foot traffic.
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Blockchain Solution
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Retail
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Economic status, analyze your vehicle access and foot traffic.
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E-commerce
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Economic status, analyze your vehicle access and foot traffic.
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We also can explore the infrastructure and the landscape.
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Education
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Economic status, analyze your vehicle access and foot traffic.
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Telematics
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Economic status, analyze your vehicle access and foot traffic.
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TEMPLATE
Product 1
It is a form of solution-based thinking with the intent of producing a constructive future result
Product 2
Graphic design is the process of visual communication and problem-solving

Product 3
Information architecture is the art and science of structuring and organizing the information
Product 4
Information architecture is the art and science of structuring and organizing the information
FAQ
Shall I be able to use a corporate e-mail?
Yes, we offer a corporate mailbox to each agent. You can use if it's needed.
All the details are in welcome kit that we'll send you after the Agent Agreement has signed.
    Are all proposals made in English?
    Yes, in English. Also we can do it in Russian or in Hebrew.
      Is there a form to colect specific data from a customers?
      Yes, we have a form for functional requirements and technical specification here. We'll send it to you after agreement has signed. But usually demands and requests are very differ from case to case. And the customers often are a little bit lazy to insert all the information in that form. They write down their needs in a letter or send us a link to analogue of an app, web, platform, solution or any soft that they want for estimation.
        For customers who want to pay with our currency, is it possible?
        Yes, it's possible. Money will be converted to US dollard inside a bank systems.
          Who´s Fayrix target audience? (Companies and specific áreas inside companies – such as IT manager, etc)
          From the strategic point of view every company that is interested in a web development, app development, internal process improovements with big data analysis, platform development are our target audience. In those companies you need to find a decision maker. It can be CEO (chief executive officer), COO (chief operation officer), IT-director, CTO (chief technical officer).

          We had the great progects with governments in Italy, Malasyia, Africa and Russia - SMART City (different solutotions for Citizens). We have several presentations about that in agent materials folder. So government and it's IT-department can be also our target audience. Also we had the great projects with educational department in Russia, retail store in the US, we did many blockchain projects all over the world.
          Also try to contact local system integrators, they also have leads for us. For example Softline, Croc, i-teco companies etc. An of course different local start-up can be our clients.
          Is there a CRM tool? If the asnwer is positive, will I have access to it?
          Yes we have a CRM tool. But we offer it to our agents for use after the first deal.
          Who are the main customers in Brazil (and in Latin America)? What kind of services do they have?
          As I said above any company that needs our services can be our potential customer. We had done a project for Brazilian based company Stefanini – it's Romanian department and Bioscence Webster (machine learning model).
          Do we have customers to give as references for new customers or prospects?
          Yes, we can attract some of our customers in other countries to give references to our new customers. The customer we ask for references will be depend on the case we need.
          Will I have any kind of printed material or presentations about Fayrix?
          We have a knowledge base that contain different presentations in English about our cases in different industries: Government, Transportation, Retail, E-commerce, Education, Banking and etc. You can print it or use it electronically. We can also provide you with personal fayrix business cards layout, you can print it in print house and we'll send a compensation. After we signed the agreement we'll send you a welcome kit to email with the details of your first steps as an Agent.
          Will I have a presentation with my logo or yours?
          We have all presentations with Fayrix corporate style and logo. Or we can use both and make a co-marketing case.
          About our relationship. How are the payments done? Monthly?
          We use 3 models of cooperation with customers.

          The payments as your commission will be done from each customer invoice. The percent of commission will depend on a deal size.

          As of money transfer we can work in two ways:
          1) You have a customer that wants to develop a project with us. We conclude the development agreement with you. We sent you a billing invoice, you sent this invoice to your customer. The customer pay all money to you first, then you send us our part and keep your agent percent.

          2) You have a customer that wants to develop a project with us. We sent a billing invoice to the customer directly (you are always in copy), the customer pay to us all the money. You sent us a billing invoice for your agent percent and we pay it to you.
          If there´s a need for the participation of someone more technical, will I have your support?
          Usually we have several scenarios:

          1) It's ideal one - the customer knows exactly what he wants, has functional requirements and technical specification. In that case all you need is to ask for those two documents and send all the information to us. We'll make the estimation.

          2) The most popular scenario is when the customer understands what he wants but doesn't have the functional requirements and technical specification. In this case you can share with the customer this file - it's a template for functional requirements and technical specification. I suppose the customer has an internal technical specialist on its side who can insert all necessary information. In case of any questions, we have technical specialists that will answer all the questions about that template. We can arrange Skype call for both sides and act like translators for them or mail the list of questions to each other. There are a lot of ways to communicate. This scenario is usually used by the customers that have strong intension to cooperate.

          3) Also we have the customers that are lazy enough to insert the info about functional requirements to that file but they have money and would like we to do that for them. In this case we have this service in our price list - tehnical analitics. In this case we offer english speaking technical specialist that can contact the customer directly and ask for all the information, then insert it in a template. But the customer should understand that this is also need time from several hours to several months (in case of really huge projects). In some cases we can hire translator to help to communicate with a customer's technical specialist.

          It's our experience of working in other countries, but you can offer any other idea you think will work for your customers. We are open to discuss any other cases.
          Could you please send me an organization chart of the company(ies).
          Fayrix Israel – headquarter, global sales office, global marketing & business development office. Project management of Israeli-based projects.

          Fayrix Russia / Fayrix Ukraine / Fayrix Belarus – R&D-centers, software development offices.

          Big Data & machine learning expertise.

          Fayrix active agents are in 10 countries (Argentina, Brazil, Colombia, South Korea, Panama, Mexico, Romania, USA, Macedonia, Italy).
          Who am supposed to report? And who will be my sponsor at Fayrix, I mean, my direct contact for everything related to the business?
          Business Development Manager - Alyona Fedotova will be your point of contact for everything related to the business. If she is not answering please contact her team leader Ekaterinа Belyaeva (kb@fayrix.com) she is a Senior Manager. You can use email, skype, phone.
          In the agreement, as set in paragraph 1, I will carry the title of Regional Business Development Executive, that I can use in business card and for customers, correct?
          Yes, right Regional Business Development Executive or Global one. Some agents wants to cover not only their own county but also some others and they want to be "Global". Some are interested in local leads only and they are usually use Regional Executive. You can choose.
          In the agreement, as set in paragraph 2, I am supposed to find potential partners not only customers, correct? How will be the payment in this case?
          Correct. You can find the partner that will attract the customer and thus get deal. In this case we are ready to pay your commission and the commission to partner that will attract a customer. Usually the commission will goes to the owner of the deal – your partner. You will get your 1-5% percent for the deal depend on the deal size.
          How I know that my project is going to be built and delivered? I mean, due to the global and distributed nature of the company, we don't have any "legal and local representation" that respond in our country against any breach of contract or controversy.
          International trade (in our case, service contracts) are governed by international law. There is a Vienna convention - UN Convention on Contracts for the International Sale of Goods signed by 85 countries. It describes the standards of international economic relations. It also gives guarantees. Also our contracts are always registered with the court, that both sides of contract can contact in case of any troubles and deal with the opposite side in the Themis language.
          In the case of developments that needs interaction with local or legacy systems, what is the plan, because not all of them are accesible by network?
          It's always negotiable issue. In case we see difficulties with network, we'll be able to send a specialist/manager directly to your country for business trip.
          When is the payments must occur? I mean, at the begining of the project, at some in between point or at the end when the delivery happens?
          If we talk about projects based model of cooperation we use milestones. We'll send the invoice after each milestone done. It means that the payment occures after some part of work (mile) has done. But in some cases we'll ask for 10% prepayment when you and me understand that the client is unreliable. In case we used 2 other models of cooperation (time&material and dedicated team) with full time employee (FTE) we'll send the invoice each month in the end of month.
          Do we have access to the codes written for our projects?
          If you mean "do we transfer the code to the owner" - yes, we do.
          After a system is developed and finished, who is in charge of delivery and implementation? is any documentation involved? Requirement engineering? Manuals?
          We are in charge of delivery and implementation. We do documents, offer engineers and prepare manuals. The scope of such work is negotiated either before the project starts or in the process and is also included in the assessment.
          Dear partners
          WELCOME
          ON BOARD

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